Privacy and Cookie Policy

At New Digital Solutions, safeguarding your privacy is paramount. This document explains the nature of the personal information we collect, how and why we process it, where it is stored, and the rights you hold regarding your data. Rest assured, we handle your information with the utmost care and confidentiality.

Definition:

Any detail that can identify you as an individual—for example, your contact details—falls under the umbrella of personal data.

We gather and use your information to enhance your experience with our services. The types of data we handle are outlined below:

A. Data You Provide Directly

When you reach out to us—whether through our online forms, email, or phone calls—you voluntarily supply details such as your name, email address, and phone number.

B. Data Collected Automatically

When you visit our websites, standard industry technologies (e.g., cookies, pixels, tags) capture details about your browsing session. This includes:

• The device and operating system you use

• Your IP address and an approximate geographic location

• Browser type and pages viewed

This information is used internally to improve our online presence and may be applied to our marketing strategies, though it is never shared with external parties for commercial purposes.

C. Data Sourced from Third Parties

We might also obtain data about you from external platforms (such as social media) when you interact with our content there. Additionally, analytical tools (like Google Analytics, Google Webmaster, Ahrefs, and SEMRush) help us understand website traffic and performance trends related to our clients or potential customers. Any such data is managed under strict confidentiality and in line with this policy.

Your data allows us to:

• Customize your interactions with our website and services.

• Tailor marketing efforts across email, social media, and online advertising.

• Efficiently respond to your inquiries and deliver the services you request.

Importantly, your information is used solely for these purposes and is never sold or transferred to other companies without your explicit consent, except when necessary to deliver or enhance our services.

Your data may be processed or stored in your region (for example, within the United States) or in other countries where New Digital Solutions or our associated entities operate. We have established robust safeguards to protect your data during international transfers.

In our efforts to improve and deliver our services, we may share your personal information with select external parties, including:

• Affiliated Companies: So you can receive consistent and enhanced service.

• Service Providers: Vendors assisting with billing, IT support, marketing, analytics, and other functions. These providers have access solely for service execution and are bound by strict confidentiality obligations.

• Legal Authorities: If required by law, court order, or official inquiry, your data may be disclosed to comply with legal mandates.

• Business Transitions: In events such as mergers, acquisitions, or asset sales, your data may be part of the transaction.

Before any disclosure, we ensure that the receiving party is obligated to maintain your data’s confidentiality and security in accordance with our directions and applicable legal standards.

We retain your information for as long as necessary to:

• Provide you with our services.

• Comply with legal and regulatory requirements.

• Resolve disputes and support our business operations.

If you have questions about the retention period of certain information, please contact us at:
Email: finance@newdigitalsolutions.com

Our websites use cookies, pixels, and other identifiers to remember your preferences, analyze usage patterns, and offer a personalized experience. Here’s a quick guide:

• Essential Cookies: Required for basic site functionality.

• Performance Cookies: Collect usage data to help improve our website.

• Functional Cookies: Store your choices to enhance your browsing experience (e.g., remembering your regional settings).

• Third-Party Cookies: Sometimes added by external service providers (like advertising networks) to serve more relevant ads, subject to their own privacy policies.

• Analytics Cookies: Tools such as Google Analytics help us understand visitor behavior.

If you have questions about the retention period of certain information, please contact us at:
Email: finance@newdigitalsolutions.com

Managing Cookies:

Most browsers allow you to control cookie settings. Note that restricting cookies might impact your browsing experience. For instructions on managing cookies in popular browsers like Chrome, Firefox, Safari, and Internet Explorer, please refer to your browser’s help section.

We also utilize small image files (pixels or web beacons) within our email communications to confirm if our emails have been viewed. Third-party pixels (from providers such as Google and Facebook) may also be used to enhance advertising relevance.

We prioritize the security of your data by employing industry-standard measures, including encryption (using TLS) during data transmission. While no method of data transmission or storage is entirely foolproof, we strive to maintain a high level of security to protect your information.

Depending on your location (e.g., EU residents), you may have the right to:

• Access your personal information.

• Request corrections or deletions.

• Object to certain data processing activities.

To exercise these rights, please contact your designated account manager or reach out to our Data Protection Officer (DPO) via email. We will need to verify your identity before processing any requests.

Data Protection Officer Contact:

• Email: finance@newdigitalsolutions.com

For written correspondence, contact us at:
‍Address: Ukraine, 01033, city Kyiv, street Tarasivska, building 29, flat 19

If you are based in the European Economic Area and wish to lodge a complaint or object to our data processing practices, you also have the option of contacting your local data protection authority.

Our services are not intended for individuals under the age of 16. If you are under 16, please do not submit any personal information without the consent of a parent or legal guardian. Should we discover that data from a minor has been inadvertently collected, we will promptly delete it.

As our practices or applicable laws evolve, this privacy policy may be revised. We encourage you to review this policy periodically. In the event of substantial changes, we will notify you through a notice on our website or via email.